Check-in starts at 3:00 PM, while check-out is required by 11:00 AM.
Available 24/7.
English, Italian, French, German, Russian, Arabic.
The hotel is located in Viale Milano 67 in Riccione and can be easily reached by taxi or car from the train station or Rimini airport.
Yes, on-site parking is available upon reservation, for a fee of €25 per day.
Yes.
Upper floors are accessible by elevator, and two rooms are equipped for guests with disabilities, featuring grab bars by the toilet and an emergency call system.
Yes.
Yes, pets are allowed upon prior notice, with a daily supplement of €50.00, which includes a courtesy kit featuring a soft bed with cushions, absorbent mat, complimentary toy, bowl and treats.
For the comfort of all guests and in accordance with standard hygiene regulations, pet owners are required to comply with the following rules:
• Only small dogs weighing no more than 6 kg are allowed.
• Pets are not permitted in the following areas: the Spa, swimming pool, Gym, and The Gold rooftop cocktail & sushi bar on the seventh floor.
• Pet owners assume full responsibility for any damage caused by their pets during the stay.
In the event of damage, the hotel reserves the right to charge the related costs.
Yes.
Air conditioning, accessible bathroom with shower and/or bathtub, beside table with integrated touch controls, living area with sofa in the suites, open wardrobe, desk, Wi-Fi, 50” mirror TV with Sky and Netflix, minibar with soft drinks and alcoholic beverages, Nespresso coffee machine, tea and herbal infusions, safe, slippers and bathrobe, courtesy set, furnished terrace and/or balcony in some rooms.
American Express, Visa, Mastercard, Maestro, Revolut.
Check-in takes place at the reception with our staff.
Yes, a private transfer service is available upon request, at an additional charge, to/from the airport and major destinations.
Yes.
No, however we have partnerships with fully equipped beach clubs in Riccione, a few meters from the property, easy to reach on foot.
Yes, a baby crib can be requested free of charge for children up to 2 years of age, in selected room types only.
Yes.
Yes.
From 7:30 AM to 11:00 AM.
At our panoramic restaurant, The Floor, on the sixth floor.
A buffet breakfast featuring local and international products is served.
Yes, there are two restaurants: The Floor and The Gold.
Yes.
Yes.
Yes, THE SPA.
Open daily from 10:00 AM to 8:00 PM, including public holidays.
Yes, we provide towel, bathrobe and slippers.
Yes, the spa features a pool of remineralised hot water that extends 25 metres out into the open air, allowing guests to enjoy a swim outdoors.
Yes, The Gym.
Open daily from 7:00 AM to 10:00 PM.
Yes.
Yes, we arrange both in-house and local experiences.
Yes, and we also arrange corporate events.
The tourist tax is €4.20 per person and is not included in the room rate. It applies to guests aged 15 and over for a maximum of 7 consecutive nights. No charge applies for additional nights.
Cancellation conditions vary depending on the rate selected at the time of booking.
Below are the main available options:
• Non-Refundable Rate
Payment/Guarantee
The total amount of the stay will be charged in advance to the credit card at the time of booking.
If an invoice is required, full billing details must be provided in advance.
At check-in, a credit card will be required as a guarantee for any extras not included in the booking.
Cancellation policy
In the event of cancellation, no-show or early departure, a penalty equal to 100% of the total stay amount will be charged.
• Flexible Rate – Free Cancellation
Payment/Guarantee
Upon confirmation of the booking, the provided credit card will be verified with no charge.
The balance will be charged upon expiration of the free cancellation period.
For invoice issuance, please provide full billing details.
As an alternative to a credit card, payment by bank transfer is available by contacting the hotel at info@thepromenadeluxury.com or by calling +39 0541 307272.
Cancellation terms
Free cancellation is available up to 3, 7 or 14 days prior to arrival, depending on the stay period.
For cancellations after this deadline, no-shows or early departures, a penalty equal to the total booking amount will apply.
